🗺️Discovery Questions

Ask an IT or Business leader these questions to discover an email archiving opportunity.

1. How do you currently manage and store your organization's email?

2. Do you use storage quotas to mailboxes to limit mailbox sizes?

3. Are you looking to streamline your email management processes and reduce the time spent searching for specific emails or attachments?

4. How do you handle eDiscovery requests or legal investigations that require access to specific emails and associated metadata?

5. Does the IT department have to run searches that could be delegated to more relevant departments such as HR, Legal or Compliance?

6. Are you facing any challenges related to compliance with industry regulations or legal requirements (HIPAA, PCI-DSS, SEC, Sarbanes-Oxley, GDPR, etc) regarding email retention and retrieval?

7. How would you handle a right to be forgotten (SAR) request?

8. What measures do you have in place to ensure a secure and tamper-proof audit trail of your email communications and any searches of those emails?

9. Can users delete or edit emails?

10. How do you enforce email retention policies and prevent deletion or alteration of emails?

11. Have you experienced any instances of data loss or unauthorized access to sensitive email information?

12. Do you see value in leveraging email archiving as a means to enhance data governance, mitigate risks, and promote a culture of compliance within your organization?

To respond to customer questions about 3rd party migrations:

✈️Migration Discovery Questions